All the information (“personal information”) supplied by you voluntary or mandatory will be recorded and processed regardless of form or medium in which the information was supplied. Actaforce cc (“Supplier’) has a strong commitment to providing excellent service to all of our customers, including respecting concerns about privacy. The Supplier will explicitly ask when we need information that personally identifies you or allow us to contact you. If you are 18 years of age (minor), we will require the consent of your parent/guardian/competent person before we will process the personal information of the minor, unless it is in the public interest.
We will process the following information:
• Generally personal information is requested when requesting a particular service, information or goods. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything. The following consequences will apply if you fail to provide accurate information:
• The purpose for which The Supplier will use your personal information (name/company name and contact details) are as follows: to transact with you via: SMS, telephone, social media (including Wats app, Facebook, skype, Instagram, Youtube and Twitter) postal address, website or email to provide services/products/information to you; to inform you of new features, services, special offers and products (provided you have not declined to receiving such marketing material); to enable us to process, validate and verify requests for services or goods and for the purposes for which you specifically provided the information; to improve your experience on our website (if any).
• The Supplier shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on the Supplier; (b) to protect and defend the rights or property of the Supplier, and (c) for the purposes of distributing same to various employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.
The Supplier will:
• Treat your personal information as strictly confidential;
• Take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
• Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
• Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
• Upon your request, promptly return, destroy, rectify any and all of your personal information in our possession or control
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, for historical, statistical, research purposes or you consent to us retaining such information for a longer period.
You have the right at any time to rectify the Personal Information collected, object to the processing of Personal Information (subject to legislation) and to lodge a complaint at the Information Regulator with contact details:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforreg@justice.gov.za
Contact details of supplier:
ACTAFORCE cc
11 Bulman Road, Mkondeni, Pietermaritzburg, 3201
Tel: 0333867942
Fax: 0333863642
Email: actaforcesales@mega.co.za
All enquiries must be addressed to the Information Officer.